
|
Services
Atluri&Co is ICIA certified (International Communication Industries Associations) and this makes us different from all our competitors when it comes to Installation, Commissioning and Servicing. And we would like to different our-self when it comes to Service.
Atluri&Co provides Comprehensive and Non-Comprehensive & Operational Maintenance Services to its Clients.
Comprehensive A.M.C.
Includes onsite preventive and corrective maintenance of all our Business related areas, namely Building Technologies, Audio Visual Solutions and Sound & Light. This will also include Maintenance, Cleaning and Replacement/Repair of all parts and all Peripherals. The comprehensive AMC will be valid as per the documentation. A monthly preventive maintenance will be carried out during AMC apart from unlimited breakdown calls. The services shall be provided from Monday to Saturday from 10:00 hours to 20:00 hours. Response time will be maximum 4 hrs from call logged to agency. Any call logged after 20:00 hrs shall be attended on next day morning. The resolution time should not be exceeding 8 hours of breakdown. In case fail to give solution within 8 hours a stand by machine of same/higher capacity to be provided within 24 hours.
Non-comprehensive Services:
We provide service and you pay the repair/replacement cost only.
The Annual maintenance contract ensures the following:
| • |
Attend your faculty System installed by us in the shortest possible time, to ensure maximum uptime for your installed AV systems, Building Technologies & Sound and Light. |
| • |
Repair/replace the defective components.
Do preventive maintenance of Systems integrated by us every month |
| • |
Optimize the settings so that they work efficiently. |
| • |
Health Checkup of every equipment once every month. |
| • |
Make sure you can connect to your system flawlessly. |
| • |
We have a team of engineers who are specialized in the hardware as well as software supports and we provide a strong after sales support and customized solution to our customers. |
Operational Maintenance Service:
Operational Maintenance is nothing but setting up AV Systems, operating the AV systems installed in the facility & managing events at the clients place by deputing engineers from our side.
Looking forward for an opportunity to serve your esteemed organization.
Awaiting your prestigious order at earliest & assuring you of quality services at all times.
|
|